A semi-automatic usability evaluation framework

Kornél Muhi, Gábor Szoke, Lajos Jeno Fülöp, Rudolf Ferenc, Ágoston Berger

Research output: Chapter in Book/Report/Conference proceedingConference contribution

4 Citations (Scopus)

Abstract

Most of the software maintenance costs come from usability bugs reported after the release and deployment. A usability bug is really subjective, hence there is a large communication overhead between the end user and the developer. Moreover, the reputation of the software development company could be decreased as well. Therefore, proactively testing and maintaining software systems from a usability point of view is unambiguously beneficial. In this paper we propose a research prototype, the Usability Evaluation Framework. The development of the framework is driven by welldefined requirements. It is built upon a usability model, it calculates usability metrics, it integrates questionnaires and it also ensures several meaningful reports. We have successfully applied the framework to evaluate and to improve the usability of two industrial software systems.

Original languageEnglish
Title of host publicationComputational Science and Its Applications, ICCSA 2013 - 13th International Conference, Proceedings
Pages529-542
Number of pages14
EditionPART 2
DOIs
Publication statusPublished - Aug 1 2013
Event13th International Conference on Computational Science and Its Applications, ICCSA 2013 - Ho Chi Minh City, Viet Nam
Duration: Jun 24 2013Jun 27 2013

Publication series

NameLecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics)
NumberPART 2
Volume7972 LNCS
ISSN (Print)0302-9743
ISSN (Electronic)1611-3349

Other

Other13th International Conference on Computational Science and Its Applications, ICCSA 2013
CountryViet Nam
CityHo Chi Minh City
Period6/24/136/27/13

ASJC Scopus subject areas

  • Theoretical Computer Science
  • Computer Science(all)

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  • Cite this

    Muhi, K., Szoke, G., Fülöp, L. J., Ferenc, R., & Berger, Á. (2013). A semi-automatic usability evaluation framework. In Computational Science and Its Applications, ICCSA 2013 - 13th International Conference, Proceedings (PART 2 ed., pp. 529-542). (Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics); Vol. 7972 LNCS, No. PART 2). https://doi.org/10.1007/978-3-642-39643-4_38